In the current digital world, many industries are leveraging on big data to improve their businesses such as providing seamless and convenient experience, consumer centric and improving productivity etc. In transport, big data can play a huge role such as Mobility-as-a-Service (MaaS), Autonomous Vehicle deployment, Electric Vehicle deployment, Next Generation Electronic Road Pricing, etc. A comprehensive MaaS application to help commuters plan their journey seamlessly in terms of time saving, cost saving, or improved comfort level must be created to encourage commuting via public transport. Road congestion is a common problem faced in every city in both developed or developing city. MaaS can help to influence commuters to take public transport or even shift the transport mode if it can demonstrate value add in their daily commute. Proper MaaS business model should be customised for that market, and it can be treated as one of the initiatives under a Smart City Plan. This paper examines how big data in MaaS can shed light in commuters’ travel behaviour and even influence the pattern. We also discuss the different roles undertaken in this ecosystem – such as the government, operators and service providers.
With the monitoring system utilised on all 55 lifts in the campus, the polytechnic can expect fewer breakdowns and higher cost savings, among other benefits.
Surbana Jurong has won a five-year contract to provide its Lift Performance Monitoring System (LPMS) to Ngee Ann Polytechnic. One of Singapore’s top institutes of higher learning, the polytechnic is transforming into a future-ready Smart Campus designed to improve campus experience and productivity.
LPMS, whose technology leverages Internet of Things (IoT) and artificial intelligence (AI), will be utilised on all 55 lifts in the campus to provide real-time remote monitoring and predictive maintenance. With LPMS, the polytechnic can expect reduced breakdown incidences, extended asset lifespan, long-term cost savings, as well as an overall increase in user satisfaction.
An artist’s impression of the futuristic-looking city, to rise from a greenfield outside the Mumbai Metropolitan Region.
Surbana Jurong’s India team has reached a major milestone with the completion of the vision plan for the Orange Smart City project in Maharashtra, India.
Orange Smart City is a 1,000-acre greenfield smart city development on the outskirts of the Mumbai Metropolitan Region. This smart city project’s strategic location and excellent connectivity make it an ideal destination for investments, innovation, tourism and living. The development has a target population of 300,000 and is set to create 100,000 jobs. The site is separated into four parcels of land connected by proposed elevated corridors.
In developing the vision plan, the team has continuously innovated through stakeholder surveys, feedback and an extensive study of existing parks. Many factors including land allotment, urban design guidelines and sustainability standards have been considered to ensure that the execution, operation and maintenance of the Orange Smart City project will proceed in line with the vision.
Singapore, 23 October 2018 – Surbana Jurong, one of the largest Asia-based urban and infrastructure consulting firms, is partnering TÜV SÜD Asia Pacific Pte. Ltd. (TÜV SÜD) to develop new generation predictive lift maintenance systems.
TÜV SÜD is a leading global technical solution provider with deep expertise in providing inspection, certification and advisory solutions for lift monitoring and maintenance globally.
Surbana Jurong has 30 years of experience and expertise in developing and managing integrated smart city solutions for Singapore’s public housing estates.
Through this partnership, Surbana Jurong aims to further enhance its current predictive lift monitoring system, and consequently improve lift performance for its clients. It will also help ensure Surbana Jurong’s predictive models meet and exceed global benchmarks.
“We believe that digitalisation can bring about opportunities for organisations to transform systems and processes and become more efficient, said Dr. Andreas Hauser, Director of Digital Service Centre of Excellence, TÜV SÜD, “We are delighted to partner Surbana Jurong in this project, applying big data analytics to create predictive models for improving lift performance.”
This partnership is part of Surbana Jurong’s continuous journey to stay at the forefront of technological advancements, and continuously enhance its various Smart City solutions.
Mr Poon Joe Keen, Managing Director of Surbana Jurong’s Smart City Solutions said, “As a leading management services provider, Surbana Jurong continuously innovate and enhance our technology to provide our clients with advanced solutions. Our collaboration with TÜV SÜD should provide added assurance to our clients that our solutions are some of the best in the world.”
For a start, the partners aim to collaborate on lift performance monitoring system projects in Singapore.
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About Surbana Jurong
Surbana Jurong is one of the largest Asia-based urban and infrastructure consulting firms. Leveraging technology and creativity, Surbana Jurong provides best-in-class consultancy solutions across the entire value chain of the urbanisation, industrialisation and infrastructure domains.
Headquartered in Singapore, the Surbana Jurong Group has a global workforce of over 14,000 employees in more than 120 offices across over 40 countries in Asia, Australia, UK, the Middle East, Africa and the Americas, and an annual turnover of around S$1.5 billion.
Surbana Jurong has a track record of close to 70 years, and has built more than a million homes in Singapore, crafted master plans for more than 30 countries and developed over 100 industrial parks globally.
Surbana Jurong’s motto ‘Building Cities, Shaping Lives’ reflects its belief that development is more than just steel and concrete. Surbana Jurong creates spaces and designs infrastructure where people live, work and play, shaping cities into homes with sustainable jobs where communities and businesses can flourish.
About TÜV SÜD
TÜV SÜD is a global organisation for safety, security and sustainability solutions. It specialises in testing, certification, auditing and advisory services. Since 1866, the company has remained committed to its founding principles of protecting people, the environment and assets from technology-related risks. Through 24,000 employees across 1,000 locations, it adds tangible value to customers and partners by enabling market access and managing risks. TÜV SÜD’s Digital Service Centre of Excellence (CoE) in Singapore is one of the Group’s key drivers of new services in the digital domain. Since its inauguration in 2016, it has been actively involved in innovation projects on autonomous driving, Industry 4.0, smart lifts and connected healthcare.
Briefing to Mr S Iswaran, Minister for Communications and Information on Surbana Jurong’s partnership with AI Singapore and SMU to enhance predictive lift maintenance system.
Singapore, 30 August 2018 – Surbana Jurong, one of the largest Asia-based urban and infrastructure consulting firms, will partner AI Singapore and Singapore Management University (SMU), to further enhance its predictive lift maintenance system. This was announced at AI Singapore’s 100 Experiments Showcase event held today.
Surbana Jurong’s Lift Maintenance System (LMS) currently supports Town Councils in monitoring 25,000 lifts across 10,000 public housing blocks in Singapore. LMS collects data on the lifts’ performance and uses predictive analytics to identify potential issues before they occur and in turn, reduce lifts’ maintenance downtime.
The partnership aims to leverage advancements in Artificial Intelligence to enhance LMS’ predictive analytics capabilities. Surbana Jurong will provide data collected from its lift monitoring devices to the AI apprentices from AI Singapore for their analysis, under mentorship of SMU’s professors. SMU will also work closely with Surbana Jurong to conduct research and development to enhance its current LMS. This ensures that the developed solutions can be implemented quickly for immediate impact.
This partnership leverages Surbana Jurong’s experience of over 30 years in monitoring the lifts in Singapore’s public housing estates and the partners’ experience and capabilities in research and Artificial Intelligence. The project will be over an 18-month period.
Mr Poon Joe Keen, Managing Director of Surbana Jurong’s Smart City Solutions, said, “This partnership aims to tap the best researchers in AI to advance Surbana Jurong’s Lift Maintenance System even further. Combined with Surbana Jurong’s real-world experience and domain expertise, enhancing LMS with AI solutions can help to reduce overall maintenance time and costs.”
About Surbana Jurong
Surbana Jurong is one of the largest Asia-based urban and infrastructure consulting firms. Leveraging technology and creativity, Surbana Jurong provides best-in-class consultancy solutions across the entire value chain of the urbanisation, industrialisation and infrastructure domains.
Headquartered in Singapore, the Surbana Jurong Group has a global workforce of over 14,000 employees in more than 120 offices across over 40 countries in Asia, Australia, UK, the Middle East, Africa and the Americas, and an annual turnover of around S$1.5 billion.
Surbana Jurong has a track record of close to 70 years, and has built more than a million homes in Singapore, crafted master plans for more than 30 countries and developed over 100 industrial parks globally.
Surbana Jurong’s motto ‘Building Cities, Shaping Lives’ reflects its belief that development is more than just steel and concrete. Surbana Jurong creates spaces and designs infrastructure where people live, work and play, shaping cities into homes with sustainable jobs where communities and businesses can flourish.
GZSEI officials with Surbana Jurong’s Smart City Solutions Principal Consultant Raymond Seah (second from left), CEO International Teo Eng Cheong (second from right) and MD of Smart City Solutions, Poon Joe Keen (right), after signing the lift-monitoring agreement.
Smart lift monitoring agreement is part of Singapore-Guangdong Collaboration Council’s five-year plan
Surbana Jurong’s Smart City Solutions team has signed an extension of a smart lift monitoring project with Guangzhou Academy of Special Equipment Inspection (GZSEI) at the 9th Singapore-Guangdong Collaboration Council meeting on 24 August 2018.
The partnership is part of the Council’s five-year plan to support the Chinese province’s Smart City initiatives and focus on areas such as intellectual property protection. In China, the total number of lift installations and maintenance market size is estimated to reach 5.9 million units and S$9.7 billion respectively by 2020.This partnership between Surbana Jurong and GZSEI will help technology transformation and product service application as well as promote the development and application of elevator IoT platforms in China.”
This agreement is an extension to Smart City Solutions’ first lift monitoring project in Guangzhou city, where the team currently monitors and analyses up to 600 lifts in private estates and government buildings. In the next phase, the team will deploy these smart city solutions to escalators and elevators in Guangzhou Railway Station, Haizhu District and Zhongxin Guangzhou Knowledge City.
Surbana Jurong partners Ping An Trust to develop Industrial New Township projects in China
At the same occasion, Surbana Jurong signed MOUs with Ping An Trust to collaborate on the development of Industrial New Township projects in China, beginning with the Shenzhen International Bio-Valley Industrial Park.
The 31.9-sq-km Park, located in Shenzhen’s Dapeng New District, is slated to be a leading bio-tech innovation centre and industry cluster. Ping An Trust, a major integrated finance conglomerate in China known for its technology-powered financial services and investments capabilities, is a subsidiary of Ping An Insurance (Group).
Ping An Trust commented that “Shenzhen International Bio-Valley is one of the top 10 innovation platforms of the Guangzhou-Shenzhen Science and Technology Innovation Corridor, identified by the Guangdong Provincial Party Committee and the Provincial Government… Being able to leverage Surbana Jurong’s globally best-in-class planning vision and architectural design capabilities, Ping An Group could make an effort in the development of Shenzhen’s global competency in bio-technology industries”.
Joe Keen (fourth from left) and Howe Chien (second from right) with other speakers at the 2018 RA-IRF Regional Conference for Asia and Australasia.
Surbana Jurong’s Managing Director of Smart City Solutions, Poon Joe Keen, was recently invited to speak at the 2018 RA-IRF Regional Conference for Asia and Australasia held at the International Convention Centre in Sydney.
The conference, held on 31 May and 1 June, was organised by Roads Australia, an industry association whose members include Australia’s road agencies, major contractors and consultants, service providers and other relevant industry groups.
It brought together nearly 300 industry leaders from across Australia, Asia and the Pacific, who reflected on the issues that will shape the future of infrastructure delivery and transport services.
In his speech titled “Reshaping our cities”, Joe Keen talked about the changing shape of cities and how it will affect infrastructure planning and delivery. He mentioned that by 2050, 6.4 billion people will live in urban areas, and such massive urbanisation will bring about challenges in terms of security, environment sustainability, asset maintenance and community engagement. Joe Keen added that the trinity of smart city technology, urban planning and city management will have to be part of any solution to address these challenges.
Joe Keen talked about how smart city technology, urban planning and city management will have to be part of any urban solution.
He also spoke about how smart technologies play an important role in tracking, monitoring and managing cities better, and took the opportunity to share how Surbana Jurong’s Smart City in a Box solutions can help with the four main concerns of any city leader – Efficiency, People, Security and Sustainability. Yeo Howe Chien, Smart City Solutions’ Head of Business Development & Advisory, also took part in the conference, sharing his insights on the management of road assets.
Technology solutions incubated at Yale-NUS will support development of “Smart City in a Campus”
Pictured at the signing ceremony are (L to R): Teo Say Hong, Group Director (Strategy, M&A & Integration), Surbana Jurong, Poon Joe Keen, Managing Director, Smart City Solutions, Surbana Jurong, Dr Koh Poh Koon, Senior Minister of State for Trade & Industry, Prof Tan Tai Yong, President, Yale-NUS College, Prof Lam Khee Poh, Dean of School of Design and Environment, NUS, and Kristen Lynas, Executive VP (Admin), Yale-NUS College.
Singapore, 15 November 2017– Yale-NUS College and Surbana Jurong (SJ) signed the Memorandum of Understanding (MOU) today, with Senior Minister of State for Trade and Industry Dr. Koh Poh Koon gracing the ceremony. Yale-NUS and SJ will collaborate in test-bedding the next generation of smart city solutions within the College campus. The two parties will use their respective resources and expertise to co-develop a digital masterplan for “Smart City in a Campus”, an initiative by Yale-NUS, in the following ways:
Knowledge sharing to co-create solutions – Yale-NUS students, staff and faculty members will share their feedback and experience on using SJ’s smart facilities management solutions, and explore the use of artificial intelligence in Yale-NUS’ upcoming mobile app, to allow users to conveniently submit feedback or report defects.
Test-bedding and refining technology innovations – SJ will deploy and test its smart city solutions such as a predictive lift monitoring system at the campus to enhance the residential living facilities and built environment of the College. Yale-NUS faculty and students will play an active role in improving and refining the prototypes alongside SJ via user testing and feedback and faculty expertise in collating and analysing data findings from the project. The College’s wide range of research expertise, which spans across the humanities, science and social sciences, will contribute to the unique solutions that can be developed as a result of this partnership.
Training of students – SJ and Yale-NUS will explore various collaboration channels (e.g. internships, job attachments and lectures) to educate Yale-NUS students and equip them with the relevant skills on smart city solutions.
These initiatives are aimed at enriching Yale-NUS’ unique residential living and learning model, which provides an ideal environment to test-bed SJ’s technology solutions. Currently housing more than 800 residents, the 64,000 square-metre Yale-NUS campus consists of three residential colleges (RCs), 1,000 student rooms, seminar rooms, laboratories, a library and a performance hall among other facilities. With students staying in suites of four to six people within three RCs, Yale-NUS is a microcosm of a small town, allowing SJ to test their solutions accurately in a real-life environment. The College’s close-knit community will also facilitate the collection of data and feedback that will enable SJ to improve their smart city solutions.
“Yale-NUS College is excited to partner Surbana Jurong by providing our fully-residential campus as a site for test-bedding their ideas, as well as contributing our research expertise. Our students are curious and have inquisitive minds that enable them to challenge the status quo and innovate. They are well-equipped to delve deep into these smart city initiatives and contribute to its further development to better improve the way we live. Our faculty members are also well placed to contribute their research expertise to the smart city research projects. We are excited by the opportunity to translate research findings into real world technology solutions for meaningful outcomes,” said Professor Tan Tai Yong, President of Yale-NUS College.
“Surbana Jurong looks forward to supporting Yale-NUS college in developing their “Smart City in a Campus” by leveraging our strong expertise and 30 plus years of experience in developing and managing smart solutions for Singapore’s HDB town councils. We hope this meaningful collaboration will lead to the robust creation of innovative ideas for the next generation of smart city solutions,” said Mr. Wong Heang Fine, Group CEO of SJ.
For media enquiries, please contact:
Yale-NUS College Melissa Wang, Senior Executive, Public Affairs
Tel: (+65) 6601 5090
Mobile: (+65) 9126 0426
Email: melissa.wang@yale-nus.edu.sg
About Yale-NUS College Established in 2011 through a partnership between Yale University and the National University of Singapore, Yale-NUS College is a leading liberal arts college in Asia, with a full residential programme that integrates living and learning. Drawing on the resources and traditions of its two founding universities, Yale-NUS aims to redefine liberal arts and science education for a complex, interconnected world. A Yale-NUS College education emphasises broad-based multi-disciplinary learning in the full range of arts, humanities, and social and natural sciences. Our curriculum and pedagogy, built from scratch by the inaugural faculty, seeks to draw on the strengths of established liberal arts traditions, while introducing our students to the diverse intellectual traditions and cultures of Asia and the world. We are nurturing young minds and equipping the next generation with the means to appreciate and understand the breadth and complexity of issues, the capacity to think critically and solve problems, and the skills to effectively communicate and lead.
Our Vision: A community of learning, Founded by two great universities, In Asia, for the world.
About Surbana Jurong Surbana Jurong Private Limited (SJ) is one of the largest Asia-based urban, industrial and infrastructure consulting firms. Leveraging technology and creativity, SJ provides one-stop consultancy solutions across the entire value chain of the urbanisation, industrialisation and infrastructure domains.
Headquartered in Singapore, the SJ Group has a global workforce of 13,000 employees in 113 offices across 44 countries in Asia, Australia, the Middle East, Africa and the Americas, and an annual turnover of around S$1.3 billion.
SJ has a track record of over 50 years, and has built over a million homes in Singapore, crafted master plans for more than 30 countries and developed over 50 industrial parks globally.
SJ’s motto ‘Building Cities, Shaping Lives’ reflects its belief that development is more than just steel and concrete. SJ creates spaces and designs infrastructure where people live, work and play, shaping cities into homes with sustainable jobs where communities and businesses can flourish.
Singapore, 2 November 2017 – International Enterprise (IE) Singapore has successfully facilitated a partnership between Surbana Jurong (SJ) and two SMEs, iFocus Pte Ltd (a hardware company) and S3 Innovate Pte Ltd (a data visualisation company) to clinch their first lift monitoring project in Guangzhou city. This marks the two SMEs’ first overseas expansion. The project will comprise 100 sensors installed to monitor and analyse up to 600 lifts in private estates and government buildings in Guangzhou.
IE Singapore connected iFocus and S3 Innovate to SJ, enabling SJ to provide a comprehensive solution for lift monitoring. The project utilises SJ’s Smart City in a Box™[1], a platform integrating multiple smart city solutions. The platform enables customisable applications on a unified dashboard for officials and developers to monitor developments in a city through data collation and analysis for effective solutioning. SJ’s Smart City in a Box™ serves as the platform while iFocus and S3 Innovate provide hardware (sensors) for lift monitoring and user-friendly data visualisation respectively. (See Annex for more details on Smart City in a Box™)
In China, the total number of lift installation and maintenance market size is estimated to reach 5.9 million units and S$9.7 billion by 2020[2] SJ worked with IE Singapore on its overseas growth strategy for smart cities, starting in Guangzhou. Both identified SJ’s established in-house solution in lift monitoring, analytics and testing as the first product to launch, given its track record of monitoring 25,000 lifts across multiple brands in Singapore. iFocus and S3 Innovate while having a keen interest in overseas markets lacked track record and connections.
Said Ms Kathy Lai, Deputy CEO, IE Singapore, “It is very difficult for SMEs to break into an overseas market for the first time. This collaboration enables all three companies to leverage one another’s strengths collectively. iFocus and S3 Innovate benefit from SJ’s in-market reach to capture overseas customers, while SJ tapped into their niche solutions, completing their offerings.”
Said Mr Wong Heang Fine, Group CEO, SJ, “Surbana Jurong has over 30 years of experience in managing Singapore’s public housing estates. Our proprietary platform and solution, customised with our partners’ solutions, provide estate managers and city officials an effective way to manage and maintain the lifts. Beyond lift monitoring, Smart City in a Box™ also provides solutions for other aspects of city management. We hope this project provides a springboard into the bigger China market.”
Mr Nicholas Soon, Director, S3 Innovate, shared, “S3 Innovate is pleased to work with SJ and IE Singapore on our first foray to China. The collaboration with a home-grown MNC like SJ enables us to leverage each other’s capabilities and we hope to deliver this solution to other cities in the world.”
SJ is now actively seeking to scale up its Smart City in a Box™ overseas. To support this, IE Singapore is partnering SJ to strengthen their manpower capabilities in project management and business development. SJ plans to work with the two SMEs on more projects. SJ is in discussions to bring Smart City in a Box™ solutions to more cities across China.
For media enquiries, please contact:
IE Singapore
Ms Foo Xiao Xuan, Manager, Media Division, Corporate Communications Group
DID : (+65) 6433 4400
Email : foo_xiao_xuan@iesingapore.gov.sg
Surbana Jurong
Ms Jackie Yu, Director, Group Communications
Tel : (+65) 6839 7326
Email : Jackie.yuwc@surbanajurong.com
About International Enterprise Singapore
IE Singapore is the government agency that promotes international trade and partners Singapore companies to go global.
We attract and anchor global trading companies in Singapore by promoting our unique advantages as a global trading hub. Today, Singapore is home to a complete ecosystem for the energy, agri-commodities and metals & minerals trading clusters.
Through our network of over 35 overseas centres and comprehensive assistance programmes, we partner Singapore companies to strengthen their global competitiveness.
IE Singapore will merge with SPRING Singapore to form Enterprise Singapore in Q2 2018. Enterprise Singapore will enable the growth of Singapore companies through an integrated support network to build business capabilities and access overseas markets.
Surbana Jurong Private Limited (SJ) is one of the largest Asia-based urban, industrial and infrastructure consulting firms. Leveraging technology and creativity, SJ provides one-stop consultancy solutions across the entire value chain of the urbanisation, industrialisation and infrastructure domains.
Headquartered in Singapore, the SJ Group has a global workforce of 13,000 employees in 113 offices across 44 countries in Asia, Australia, the Middle East, Africa and the Americas, and an annual turnover of around S$1.3 billion.
SJ has a track record of over 50 years, and has built over a million homes in Singapore, crafted master plans for more than 30 countries and developed over 50 industrial parks globally.
SJ’s motto ‘Building Cities, Shaping Lives’ reflects its belief that development is more than just steel and concrete. SJ creates spaces and designs infrastructure where people live, work and play, shaping cities into homes with sustainable jobs where communities and businesses can flourish.
Dubbed ‘Smart City in a Box™’, it is an integrated set of solutions with a dashboard that allows city officials to load customisable applications (Apps) in four key areas – security, efficiency, sustainability and community, enabling them to track, monitor and manage cities better
Smart City in a Box™ launched in July 2016 with eight modules
Some of the Apps provided in the first batch include:
Sustainability: energy saving e.g. smart lighting, energy usage monitoring
Security: facial recognition technology, water quality monitoring, smart lock, fire and smoke detection
People: feedback and engagement
Efficiency: asset upkeep and maintenance
Working with Surbana Jurong’s city planners, customers can choose to deploy the relevant Apps from this set of solutions.
A survey conducted in July 2016 by Surbana Jurong amongst city leaders on Smart City readiness in conjunction with the World City Summit, revealed that over two thirds of city leaders listed that they are reliant on other cities for water and a quarter are also reliant on other cities for ICT services.
The Smart City in a Box™ aims to address the need for a coherent and standardised set of technology solutions to manage city operations.
Surbana Jurong’s integrated smart city solutions were developed from over 30 years of experience deploying its proprietary Integrated Estate Management System (IEMS) in Singapore’s public housing estates. The IEMS helps to monitor, relay, and analyse information to facilitate estate management.
[1] Launched in July 2016 [2] China Elevator Association, 2016
Surbana Jurong’s infrastructure capabilities on display (left) at Singapore’s pavilion at CAEXPO (right).
Singapore’s capabilities as a smart nation and business hub went on show at the 14th China-Asean Expo (CAEXPO) held in Nanning, Guangxi recently.
CAEXPO is an annual trade fair that promotes economic cooperation between ASEAN and China. The theme for Singapore’s pavilion was “Singapore – A Liveable and Sustainable City for Connectivity”, and Surbana Jurong put its infrastructure capabilities on display alongside other Singapore-based companies such as Sembcorp and Jurong Port.
Apart from showcasing the island’s smart features, strength in logistics and business connectivity, the pavilion also highlighted the close economic cooperation between Singapore and China. Government-to-government flagship projects such as the China-Singapore Suzhou Industrial Park (SIP), the Sino-Singapore Tianjin Eco-city project (SSTEC) and the China-Singapore (Chongqing) Connectivity Initiative (CCI) were on display. Singapore has participated in CAEXPO since its inception in 2004. This year’s show ran from 11 to 14 September 2017.
