Townships and City Management

In this course, we look at how to keep a city running well. We address the importance of proper maintenance, and how this can be carried out in a sustainable way.

We’ll show how to use information and communications technology in handling residents’ feedback, how to take a life-cycle management approach to infrastructure, and how to manage your vendors to get your dollar’s worth. Visits to Town Councils, which manage the municipal concerns of neighbourhoods, provide an on-the-ground look at maintenance systems in action.